Before sending in your quilt, please contact us so that your quilt can be scheduled. Your turn around time will vary depending on the time of year, complexity of quilting, and existing workload. Please contact us by e-mail or phone 281-250-5991 (*NEW) to let us know that your quilt top is on its way.
Complete our convenient checklist and pin to your quilt before shipping. This will help if we need to contact you with any questions.
Send your quilt to:
17412 Bobcat Trail
Cypress TX 77429-1200
Clere here for a label to print and add your information to put on your shipping box.
Shadywood Quilts can not be responsible for lost shipments. Please buy insurance* if you want to be reimbursed for the value of your quilt if lost during shipment to us.
Please DO NOT require a signature for delivery of the package. That just delays delivery. our USPS postal carrier, delivers all boxes to my back door (and covered porch) which is well out of site from the street. UPS & Fed-Ex deliver to just inside or outside of our gate. We had one box that required a signature, and even though someone was at the shop every day - all day, it was delayed over a week in being delivered.
Your quilt will be returned to you by USPS Priority Mail. Fed-Ex and UPS shipping services are available for an additional charge. Shipping charges will be added to your invoice. It will be insured for $100 (included with all Priority Postage). We will provide you with a tracking number. For an additional fee, faster delivery and/or additional insurance is available upon request.
*Please note that when filing a claim, that the Post Office values the quilt as cost of the materials, not the perceived value.
Use a box that is appropriate for what you are sending. We use new product packaging to return your finished quilt. We also suggest that you put your project inside a plastic bag in case there is damage to the outer box or packaging.